We have a single bathroom home. Our three priorities were quality, an accurate estimate and length of time. We wanted to be without a toilet for as short a time as possible, obviously. Dan and his crew hit all three targets efficiently and as promised. I want to say that having strangers in your home for an extended time period is sometimes a concern for people. Those concerns were simply not an issue here because all the guys we encountered were professional, polite and very easy to spend time with. I only have the highest regard for the people we dealt with at every step. The job was large but completed as quickly as possible. By the end of the second day we had a restructured, solid wood floor in place. I could easily see the work was of the highest quality and, I suspect, will last the lifetime of our home. The second two days were spent leveling the floor, prepping and laying tile. The tile used and the quality of work were better than we ever could have imagined. We LOVE our bathroom now. I have not one single gripe about any of it. Every detail is absolutely perfect. The final day brought us our toilet back and final detail work. Every promise was kept, every original time line was met. the pricing estimate was right on and we were kept aware of all aspects of the job during the course of repairs.
Dan kept his word in every regard and will definitely be our long term contractor for the future. I can honestly give anybody our highest recommendation for Spencer Home Solutions.
Our floor is gorgeous!
– Angies List Review
This was our first experience with any general contractor for an interior home improvement project. We met with three general contractors in preparation for the project before selecting Spencer Home Solutions, and our experience with Dan and his team was fantastic!
Dan was able to come to our house to discuss the project and design ideas within a few days of our initial contact and was extremely thorough in his analysis of what would be feasible given the original construction of our firebox and within our general project parameters, much more so than other contractors we contacted. Dan is VERY detail-oriented! It took a little less than a week to get Dan’s first project proposal. The proposal was detailed, and itemized by project component (i.e., demo, tile and hearth installation, drywall, firebox electrical, mantle, carpet, etc.). Dan was upfront about us having complete control about what work we’d like him to do vs. what we’d like to do ourselves. For example, we indicated that we’d like to do our own painting and trim, and would handle carpet outside of the project scope. We changed our design 3-4 times prior to executing the final contract, and Dan was very patient with us each time. The only reason we rated Responsiveness a “B” instead of “A”, was that it took a little longer than we hoped to get the final proposal numbers – we were eager, but he was understandably busy with other projects. Thankfully, he was great about putting our project on his calendar while he finalized the numbers so that our proposed start date would not be delayed.
Dan was great about setting expectations, from project duration, to when the ‘loudest’ days would be – key information for a family with 3 young kids! Our family room sits just opposite our kitchen, and Dan did a great job of curtaining off the project area and directing dust/debris out the window – there was very little dust to be cleaned off our counter tops, even after significant brick demo. After the first day – no additional clean up was necessary.
We encountered one hiccup in the project – we made a last-minute change to the hearthstones we selected and purchased independently for the project. Unbeknownst to us, if the installation had proceeded as originally planned (placing the hearthstones on top of the original brick hearth), the gas fireplace insert we purchased/installed through a local retailer would not have fit! Thankfully, Dan double-checked all the specs prior to the installation of the new surround materials and we made a last minute design change to demo the entire brick hearth and place our new stones directly on the sub-floor. Great catch – that could have been painful, and it still turned out gorgeous!
We LOVE the result of the project, which took about 5 days, and have received many compliments on the fireplace surround. Dan and his team will definitely be our trusted go-to contractor for any future projects we might have. Highly recommended!!
– Angies List Review
When our kitchen pipes burst after a new dishwasher had been installed by the store deliveryman, water damage made our cabinets unsalvageable. Spencer Home Solutions to the rescue! They worked with us to us decide what could be accomplished within our budget and then got to work. We now have an absolutely gorgeous kitchen, new quartz countertops, new sink, all new cabinets, extra lighting, and removed and repaired our dated soffit ceiling. They were always professional, timely and excellent workmanship. We are thrilled with our new kitchen and can’t wait to have them back to refinish our wood floors throughout our home. Thank you Spencer Home Solutions.
– Angies List Review
Excellent outcome. Would recommend to friends and family. Custom cut out kitchen cabinet to fit in microwave. Looks as if it was original cabinet. Ran a gas line to the kitchen for a new stove hookup. Worked on fitting/sliding in the new stove into spot. Great attention to detail to ensure everything looked good. Cleaned up throughout the project and at the end of the project. Dan is friendly and answers questions for ideas for future possible projects, he gives good sound advice.
– Angies List Review
We needed to get the emergency drain valve on our water tank hooked up to a nearby drain, and the first plumber that came out told us it could not be done in a reasonable fashion – wanted to route exposed pipe through the house. We then called Spencer Home Solutions – they were courteous, prompt, and after evaluating the situation, were able to come up with a good solution that wasn’t overly expensive or complicated – drilled a hole to adjoining room that had the washing machine and connected it into the existing drain! They were also able to service our furnace at the same time which was very convenient for us – great service, happy to use them again in the future.
– Angies List Review
Dan Spencer replaced our furnace a few years ago. He was fast, his crew cleaned up after themselves (and put down tarps to help keep our house clean) and he showed up when he said he’d be here. He quoted us a price for fixing what was wrong, with the understanding that our almost 20 year old furnace would not last long, and a quote for replacing it. Both were very reasonable. He also helped us this year with a plumbing issue. I would call him again for either problems.
– Angies List Review
If the list had an A+ category, I would check it for Spencer Home solutions. Our project was to re-configure an existing cabinet/bookcase to fit a new flat screen TV. The job was complicated because the space was in a dividing wall and opened on both sides — to a living room and a den, but not all of it was a pass-through. Dan Spencer spent time assessing the job, offering good solutions to some bracing/support issues. About 10 days after the estimate, he did the actual work very carefully & accurately. He had done part of the cabinet work in his shop and finished by using our garage as a work space [too much rain to do outside]. He enlarged and supported one space and built bookcases on the opposite side. He matched the existing stain perfectly and left the area very clean. The cost INCLUDED all materials plus installing the TV on a wall bracket, which he assembled, within the space. [A satellite TV company programmed the unit]
– Angies List Review